Contact

Tell us what a charger actually did.

Corrections, missing sites, vehicle coefficients, account questions or partnerships — send it here. Anything measurable you send can improve the Honesty Index for every driver.

Reach us directly

Prefer plain email? Write to us at ashley@cyntech.io. Messages sent through this form land in the same inbox.

Fixing a number

Include the site, the date and time, your start and end charge %, the energy delivered and whether the bay next to you was in use. Without the adjacent-bay answer we cannot tell power sharing from a fault.

Faster than email

Logging the session in the app updates the measured figure automatically — no waiting on us.

Response time

We are a small South African team. Expect a reply within two working days.